Terms of Service
Last Updated: January 15, 2024
1. Acceptance of Terms
Welcome to CryptoGate. By accessing or using our platform, website, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you and CryptoGate Limited ("Company," "we," "us," or "our"). Please read them carefully.
2. Eligibility
To use our Services, you must:
- Be at least 18 years of age or the age of legal majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Not be a resident of a jurisdiction where cryptocurrency transactions are prohibited
- Not be on any sanctions lists or otherwise prohibited from engaging in financial transactions
- Comply with all applicable laws and regulations in your jurisdiction
3. Services Description
CryptoGate provides a platform for purchasing cryptocurrency assets using fiat currency payment methods. Our Services include:
- Purchase of USDT (Tether), USDC (USD Coin), and SOL (Solana)
- Processing of fiat currency payments via credit card, debit card, and digital wallets
- Delivery of purchased cryptocurrency to user-specified wallet addresses
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.
4. Account and Identity Verification
4.1 Verification Requirements
To comply with applicable KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations, we may require you to:
- Provide your full legal name, date of birth, and address
- Submit government-issued identification documents
- Provide proof of address
- Complete additional verification steps as required
4.2 Accuracy of Information
You agree to provide accurate, current, and complete information. Providing false or misleading information may result in immediate termination of your access to our Services and potential legal action.
5. Transactions
5.1 Transaction Process
When you initiate a cryptocurrency purchase:
- You select the cryptocurrency and amount you wish to purchase
- You provide a valid wallet address for receiving the cryptocurrency
- You complete payment using an approved payment method
- Upon successful payment, we process the cryptocurrency delivery to your wallet
5.2 Irreversibility
IMPORTANT: Cryptocurrency transactions are irreversible. Once cryptocurrency has been sent to your wallet address, the transaction cannot be reversed or cancelled. You are solely responsible for ensuring the accuracy of the wallet address provided.
5.3 Transaction Limits
We may impose minimum and maximum transaction limits. These limits may vary based on your verification level, payment method, and other factors.
5.4 Pricing and Fees
All prices and fees are displayed before you confirm a transaction. Fees include:
- Service fee (percentage of transaction amount)
- Network fees (blockchain transaction costs)
- Payment processing fees (if applicable)
Exchange rates are determined at the time of transaction confirmation and may fluctuate.
6. Payment Methods
We accept various payment methods including credit cards, debit cards, and digital wallets. By using a payment method, you represent that:
- You are authorized to use the payment method
- All payment information provided is accurate
- You will not dispute legitimate transactions
We reserve the right to decline any payment or transaction at our discretion.
7. AML Policy
CryptoGate is committed to preventing money laundering and terrorist financing. Our Anti-Money Laundering (AML) policy includes:
- Customer identification and verification procedures
- Transaction monitoring and suspicious activity reporting
- Record-keeping and documentation requirements
- Staff training and compliance programs
- Cooperation with law enforcement and regulatory authorities
We may refuse, suspend, or terminate transactions or accounts if we suspect money laundering, fraud, or other illegal activity.
8. Prohibited Activities
You agree not to use our Services for:
- Money laundering or terrorist financing
- Fraud or identity theft
- Purchasing cryptocurrency for illegal purposes
- Circumventing our security measures or verification procedures
- Violating any applicable laws or regulations
- Interfering with or disrupting our Services
- Using automated systems or bots to access our Services
9. Risks and Disclaimers
9.1 Cryptocurrency Risks
You acknowledge and accept the following risks associated with cryptocurrency:
- Volatility: Cryptocurrency prices can fluctuate significantly
- Regulatory: Laws and regulations may change, affecting cryptocurrency use
- Technical: Blockchain networks may experience disruptions or failures
- Security: Cryptocurrency holdings may be subject to theft or loss
- Irreversibility: Transactions cannot be reversed once confirmed
9.2 No Investment Advice
Our Services do not constitute investment, financial, legal, or tax advice. You should consult with appropriate professionals before making any cryptocurrency purchases.
9.3 No Warranty
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied.
10. Limitation of Liability
To the maximum extent permitted by law, CryptoGate and its affiliates, officers, directors, employees, and agents shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, or goodwill
- Damages resulting from your use of or inability to use our Services
- Damages resulting from unauthorized access to your account or transactions
- Damages resulting from errors in wallet addresses you provide
Our total liability shall not exceed the amount you paid for the specific transaction giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless CryptoGate and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any applicable laws or third-party rights
12. Intellectual Property
All content, trademarks, logos, and intellectual property on our platform are owned by or licensed to CryptoGate. You may not use, reproduce, or distribute any content without our prior written permission.
13. Termination
We may suspend or terminate your access to our Services at any time, with or without cause, with or without notice. Upon termination, your right to use our Services ceases immediately.
14. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body].
15. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our platform and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
17. Contact Information
For questions about these Terms, please contact us:
Email: legal@cryptogate.com
Support: support@cryptogate.com
Address: CryptoGate Limited, [Registered Address]